SHIPPING INFORMATION

We ship USPS First-Class Package and USPS Priority Mail with tracking. Shipping rates and delivery times depends on where you live and the weight of the items you purchase. USPS calculates the shipping rates.

REGULAR SHIPPING COSTS & DELIVERY TIMES

  • At this time, we only ship within the United States.
  • Orders are normally packed and ready to be shipped 1 - 7 business days after the order has been placed. Please allow this time for order processing (see table below).
  • We ship USPS First-Class Package and USPS Priority Mail with tracking. Shipping rates and delivery times depends on where you live and the weight of the items you purchase. USPS calculates the shipping rates.
  • During the holidays, orders may take additional business days to process.
  • To speed up delivery times, orders may arrive separately.
  • Our t-shirts, hoodies, mugs, mouse pads and phone cases are made on-demand, which means when you order, it's printed just for you.
           Item Processing Times Delivery Times
          T-shirts 4-7 business days 2-4 business days
          Hoodies/Sweatshirts 4-7 business days 2-4 business days
          Cell Phone Cases 3-4 business days 4-10 business days
          Stickers/Stationery 1-3 business days 3-5 business days
          Greeting & Holiday Cards 1-3 business days 3-5 business days
          E-Gift Cards None Today!

          DELIVERY ISSUES

          • If you received a delivery confirmation and no package has been delivered, please allow an additional day (24 hours) for delivery. Sometimes the carriers make mistakes and delivers to your neighbors. This is the #1 reason why you didn't receive your package. It's most likely the carrier delivered to your neighbor.
          • The carrier may have placed it in a safe place. Please check around your porch, garage or any other exterior door.
          • Ask your neighbors in case the courier left the package with them.
          • Stop by your local post office to check if they have your package.
          • Check your shipping confirmation email for any mistakes in the delivery address.
          • We ship to the address provided by you, and we are not responsible for lost or missing orders due to an incorrect shipping address provided. 
          • If the shipping address was correct, you waited an additional 24 hours, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at service@sparkleblu.com or send us a message via chat on our website and we will try our best to fix the issue.

          P.O. BOX

          • If you are shipping to a U.S. P.O. Box, packages will be sent via USPS.

          MULTIPLE SHIPPING ADDRESSES

          • At this time, we can only ship to one address per order.

          TRACK ORDERS

          • After you place an order, you will be sent an order confirmation email. If you have not received an order confirmation email, please check your spam or junk folder.
          • When your order is ready to be shipped, you will receive a shipment confirmation email.
          • The shipping confirmation email will include shipment details, your tracking number, and a package-tracking link.
          • Please allow 48 hours for tracking information to update once you receive a tracking number.
          • If you have any questions about your tracking or shipment, drop us a line at service@sparkleblu.com

          BUSINESS DAYS & HOLIDAYS

          • We do not ship orders on U.S. federal holidays.
          • A business day is considered Monday thru Friday excluding holidays.

          PLEASE NOTE

          • Please allow 48 hours for tracking information to update once you receive a tracking number.
          • Unfortunately, we cannot refund your original shipping costs if you decide to return your order.
          • You may cancel your order up to 1 hour after it's been placed. Please follow our return process if you decide that you no longer want your order after 1 hour.
          • Our t-shirts, hoodies, mouse pads, and phone cases are made on-demand, which means when you order, it's printed just for you.

          HOLIDAY SHIPPING

            There's a lot to celebrate during this time of year! Get all those Sparkle Blu gifts in time with our holiday shipping guide. Below are recommended order dates by holiday and item for standard shipping.

            HOLIDAY ITEM(S) DEADLINE
            Christmas Eve (Dec 24th) apparel, mouse pads, mugs, phone cases December 9th
            Christmas Eve (Dec 24th) stickers, stationery, magnets, bookmarks December 15th
            Christmas (Dec 25th) apparel, mouse pads, mugs, phone cases December 9th
            Christmas (Dec 25th) stickers, stationery, magnets, bookmarks December 15th
            Kwanzaa (Dec 26th) apparel, mouse pads, mugs, phone cases December 9th
            Kwanzaa (Dec 26th) stickers, stationery, magnets, bookmarks December 15th
            New Years Eve (Dec 31st) apparel, mouse pads, mugs, phone cases December 12th
            • These are suggested dates. We cannot guarantee that orders will be received by the preferred date due to weather conditions, holiday periods and slower than normal times due to the current state of COVID-19.